Frequently Asked Questions
Welcome to the ezDoc FAQ – here are some of the most frequently asked question:
What do I get with my purchase?
All of our document purchases will come with a full HTML version of your document ready to plug directly into your website. This will be included with the receipt of your purchase.
How do I install my document into my website?
There is no one specific answer but the options are:
- Place the HTML file into the root of the websites directory. However this may not work with all websites.
- Create a new page and copy the text of the document into the page – this works if you are using a CMS or builder.
Check out this article for more information on installations.
ezDoc also has a developer on staff to answer any questions you may have!
I purchased a document but do not need it anymore, can I receive refund?
Absolutely! As per our refund policy – any document not in use on your website has 7 day refund period where refunds of any reason will be accepted.
I didn’t receive an email with my document, what now?
All automated emails will be sent from email@example.com, check your spam folder first for the email. If the email is not in there, their may have been a technical glitch.
No worries, we will keep a copy of your document for some time as a backup – contact us and we’ll get it to you right away.
Can I change specific wordings, adding/remove clauses in my document?
Absolutely, all documents you purchase are your property after purchase and you are free to modify them however you need.
However we do recommend proceeding with some caution while doing this, read more.
I have a different question.
Feel free to contact us any time of day! Replies are generally done within 24 hours – most of the time much faster!